Frequently Asked Questions
Everything you need to know about your Gomila Intersole experience.
What is the estimated delivery time for orders within Pakistan?
Standard delivery typically takes 3 to 5 business days for major cities and 5 to 7 business days for remote areas across Pakistan.
Do you offer a return or exchange policy?
Yes, we offer a 7-day hassle-free return and exchange policy provided the items are unworn, in their original packaging, and accompanied by the receipt.
What payment methods are available?
We accept Cash on Delivery (COD), as well as secure online payments via Credit/Debit cards (Visa/Mastercard) and popular mobile wallets.
How do I determine my correct shoe size?
We provide a detailed size guide on every product page. We recommend measuring your foot in centimeters and comparing it to our chart for the most accurate fit.
Are your products made from genuine leather?
Gomila Intersole takes pride in using premium, high-quality genuine leather and top-tier materials for all our footwear to ensure durability and comfort.
Can I track my order once it has been shipped?
Once your order is dispatched, you will receive a tracking number via SMS and email which you can use on our courier partner's website to monitor your shipment.